When your car breaks down, it’s important to get it off the road and call for help. Your car may need to be towed away, and that can be an expensive endeavour, depending on where the break down occurs. That’s why it’s important to think about purchasing roadside assistance. With roadside assistance, no matter where you are, you’re just a phone call away from getting your car towed off the road and/or repaired.

Why You Need Roadside Assistance

Roadside assistance is an important service to have if you have a car. Should your vehicle break down, roadside assistance can come to you. They can assist with anything from towing a car to a battery jump and can even help change flat tyres. If you don’t have roadside assistance, should a roadside emergency occur, you’ll be forced to find assistance via other means, often having to call a local garage or service centre and will be at their mercy in terms of charges for any assistance they provide.

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Reasons You Would Use Roadside Assistance

You may need roadside assistance for a variety of reasons, including:

• Flat tyre changing
• Towing
• Battery jump-starts
• Running out of fuel
• Locking yourself out of your car

Even owning a brand new car in perfect driving condition won’t save you from accidentally locking your keys inside or forgetting to fill up during a long trip. That’s why it’s important to invest in assistance that can be there when things go wrong.

What to Do If You Break Down

If your car breaks down:

• Move to the side of the road, emergency breakdown lane or the nearest breakdown bay
• Turn on your parking and hazard lights
• Make sure any other passengers in the car are safe
• Keep your seatbelt on if you stay in your vehicle
• Use your judgement in terms of if you should stay in the car and leave, as car temps can rise quickly
• Take your keys with you if you have to get out of the car
• Stay well away from the road
• Call for roadside assistance
• Stay in or near the car until help arrives

Does Roadside Assistance Tow My Car To My House

If your car is being towed due to a breakdown and as part of roadside assistance package, then where you can get your car towed to will depend on your package. Some roadside assistance packages allow only for your car to be towed to the nearest depot, while some allow for your car to be towed to the depot nearest your residence. Under most roadside assistance packages, having your car towed to your residence will incur an additional charge.

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What If I Have Booked a Tow in Advance?

If you are planning to have a car towed, you can ask when booking the service what the charge will be and what locations you can get your car towed to. Many providers charge on a per kilometre basis and will tow your car to the destination of your choice. Always make sure you’ve got space to unload and store the vehicle properly if you do intend to have it towed to your home.
Remember to always check before booking a towing service if you wish to have your vehicle towed to your home.